Remote Customer Service Specialist

Job Description:

Fisher & Paykel Healthcare is seeking a dedicated and confident Remote Customer Service Specialist to join our team in Wellington, NZ on a part-time basis. As an Associate Level position, the ideal candidate will have at least 4 years of experience in customer service roles.

Responsibilities: - Provide exceptional customer service to clients via phone, email, and live chat - Handle customer inquiries and resolve any issues promptly and effectively - Process orders and assist with product inquiries - Maintain accurate customer records and documentation - Collaborate with other departments to ensure seamless customer experience - Conduct analysis and planning to identify trends and improve customer service processes

Requirements: - 4+ years of experience in customer service roles - Excellent communication and problem-solving skills - Strong analysis and planning skills - Ability to work independently and prioritize tasks effectively - Proficient in Microsoft Office and CRM software - Experience working remotely is a plus

Benefits: - Company transportation - Disability insurance - Gym membership

Working Environment: At Fisher & Paykel Healthcare, we thrive in an environment that embraces and navigates change seamlessly. We are committed to supporting our employees in achieving their professional goals and providing a positive work environment.

Deadline to apply: 2024-05-11

Equal Opportunity Statement: Fisher & Paykel Healthcare is an equal opportunity employer and values diversity in the workplace. We do not discriminate on the basis of race, color, religion, gender, sexual orientation, age, or disability. All qualified applicants will receive consideration for employment.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.