$2,500 - 3,700 monthly
Number of Applicants
:000+
🔥 Urgent
✨ Immediate Start
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Job Description:
We are currently seeking a motivated and confident Customer Success Associate to join our team at CBRE Group in Wellington, New Zealand. As a Customer Success Associate, you will be responsible for ensuring the success and satisfaction of our clients by providing excellent customer service and support. This is a part-time position at the Associate level, requiring a minimum of 2 years of experience in a similar role.
Responsibilities: - Build and maintain strong relationships with clients to ensure their needs are met and exceeded - Act as the main point of contact for clients, addressing any concerns or inquiries they may have - Develop and implement strategic plans to improve client satisfaction and retention - Collaborate with internal teams to resolve issues and deliver solutions to clients in a timely manner - Track and analyze client feedback to identify areas for improvement and growth - Maintain accurate records of client interactions and transactions - Assist with various administrative tasks as needed
Requirements: - Bachelor's degree in Business Administration or related field - Proven experience in customer service or account management - Excellent communication and interpersonal skills - Strong strategic planning and problem-solving abilities - Ability to work independently and as part of a team - Proficiency in Microsoft Office Suite and CRM software - A genuine passion for helping others and providing exceptional customer service
Benefits: - Travel and spending expenses covered - Paid sick leave - Paid overtime opportunities
Working Environment: At CBRE Group, we foster transparency and open dialogue for effective communication at all levels. We value collaboration and teamwork, and encourage our employees to share their ideas and insights to drive success for our clients and our company.
Deadline to Apply: Please submit your application by May 8, 2024.
Equal Opportunity Statement: CBRE Group is an equal opportunity employer and is committed to creating a diverse and inclusive workplace. We welcome applicants of all backgrounds and encourage individuals with disabilities to apply for this position.
How to apply:
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