Remote Customer Success Specialist

Job Description:

CST Brands, a leading company in the energy industry, is seeking a Remote Customer Success Specialist to join our team in Tauranga, Bay Of Plenty, NZ. This part-time position at an Associate Level requires a minimum of 3 years of experience in customer service or a related field.

Responsibilities: 1. Build and maintain strong relationships with customers through regular communication and support. 2. Proactively reach out to customers to ensure their needs are met and provide solutions to any issues they may encounter. 3. Develop and implement innovative strategies to drive customer success and satisfaction. 4. Collaborate with internal teams to ensure a seamless customer experience. 5. Analyze customer data to identify trends and opportunities for improvement. 6. Participate in strategic planning sessions to help shape the future direction of the company.

Requirements: 1. Energetic and driven personality to engage with customers effectively. 2. Strong soft skills in innovation and strategic planning to drive customer success. 3. Excellent communication and interpersonal skills. 4. Ability to work independently and prioritize tasks effectively. 5. Proficiency in using customer relationship management software. 6. Flexibility to work remotely and adapt to different time zones.

Benefits: - Relocation allowance for qualified candidates. - Disability insurance to protect employees in case of injury or illness. - Dental insurance for comprehensive oral health care coverage.

Working Environment: Join a company that transcends borders, promoting collaboration on a global scale. Our team values diversity and inclusion, fostering a supportive and inclusive work environment where all voices are heard and respected.

Deadline to Apply: The deadline to apply for this position is June 7, 2024.

Equal Opportunity Statement: CST Brands is an equal opportunity employer and welcomes applications from all qualified individuals, regardless of race, gender, age, religion, or any other characteristic protected by law. We are committed to creating a diverse and inclusive workplace where everyone can thrive.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.