Remote Customer Support Officer

Job Description:

We are looking for a highly motivated and adaptable Remote Customer Support Officer to join our team at Wyndham Worldwide in Dunedin, Otago, NZ. This is a part-time, entry-level position with no minimum years of experience required.

Responsibilities: 1. Provide excellent customer service to clients via phone, email, and online chat. 2. Answer inquiries, resolve issues, and provide information and support to customers. 3. Handle customer complaints and ensure timely resolution. 4. Identify customer needs and recommend appropriate solutions or products. 5. Maintain accurate records of customer interactions and transactions. 6. Collaborate with other team members to continuously improve customer support processes. 7. Monitor customer satisfaction and feedback to implement necessary improvements.

Requirements: 1. Excellent communication skills and the ability to effectively interact with customers. 2. Strong critical thinking skills and the ability to problem-solve in a fast-paced environment. 3. Project management skills to prioritize and organize tasks effectively. 4. Ability to work remotely and independently with minimal supervision. 5. Adaptable and eager to learn new skills and technologies. 6. Motivated to provide top-notch customer service and exceed expectations.

Benefits: 1. Free accommodation for selected employees. 2. Company transportation for commuting purposes. 3. Gym membership for health and wellness benefits.

Working Environment: At Wyndham Worldwide, we prioritize quality in all aspects of our work, products, and services. Our team is dedicated to providing exceptional customer support and ensuring customer satisfaction at all times.

Equal Opportunity Statement: Wyndham Worldwide is an equal opportunity employer and is committed to creating a diverse and inclusive work environment for all employees. We do not discriminate on the basis of race, gender, age, religion, sexual orientation, or any other protected status. All qualified applicants will receive consideration for employment.

Deadline to Apply: July 7, 2024

If you meet the requirements and are excited about the opportunity to join our team as a Remote Customer Support Officer, we encourage you to apply now!

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.