Customer Support Officer - Work from home

Job Description:

We are looking for a dedicated and hardworking Customer Support Officer to join our team at Computer Sciences. This is a part-time, entry-level position that allows you to work from the comfort of your own home in Auckland, New Zealand. The ideal candidate will have at least 1 year of relevant experience and possess the personality traits of being hardworking and motivated.

Responsibilities: - Provide exceptional customer support via phone, email, and chat - Respond to customer inquiries in a timely manner - Identify and escalate priority issues to the appropriate team members - Maintain a high level of professionalism and customer service at all times - Take ownership of customer issues and follow through to resolution - Keep accurate records of customer interactions and transactions

Requirements: - 1 year of experience in a customer support role - Strong communication and problem-solving skills - Ability to work independently and as part of a team - Excellent attention to detail and ability to multitask - Leadership skills to help guide and support team members - Proficiency in Microsoft Office and CRM software

Benefits: - Profit sharing opportunities - Paid overtime for any additional hours worked - Life insurance coverage - Opportunity to continuously learn and adapt in a rapidly changing work environment

Equal Opportunity Statement: Computer Sciences is an equal opportunity employer and is committed to providing a diverse and inclusive work environment. We welcome applications from all qualified individuals regardless of race, gender, age, religion, sexual orientation, or disability.

Deadline to apply: May 29, 2024

If you meet the requirements and are looking for a rewarding job that allows you to work from home, we encourage you to apply for the Customer Support Officer position at Computer Sciences. Join our team and help us provide top-notch support to our customers.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.