Customer Support Officer - Work from home

Job Description: As a Customer Support Officer at Navistar International, you will be responsible for providing exceptional customer service to our clients while working remotely from the comfort of your own home. Your main responsibilities will include responding to customer inquiries via phone, email, and chat, resolving customer issues in a timely and efficient manner, and maintaining a high level of customer satisfaction.

Responsibilities: - Respond to customer inquiries promptly and professionally - Resolve customer issues and complaints effectively - Assist customers with product information and troubleshooting - Process orders, returns, and exchanges - Collaborate with other departments to ensure customer needs are met - Maintain accurate records of customer interactions and transactions - Stay up-to-date on company products and services - Meet and exceed customer service goals and targets

Requirements: - 3 years of experience in customer service or a related field - Energetic and adaptable personality with a positive attitude - Strong negotiation and analysis skills - Excellent communication skills, both verbal and written - Ability to work independently and in a team environment - Proficient in Microsoft Office and CRM software - High school diploma or equivalent required

Benefits: - Paid sick leave - Company transportation - Free accommodation

Working Environment: At Navistar International, we strive to spark creativity and motivation in an environment that inspires greatness. As a Customer Support Officer, you will have the opportunity to work in a dynamic and supportive team that values your contributions and encourages personal growth and development.

Equal Opportunity Statement: Navistar International is an equal opportunity employer and is committed to diversity in the workplace. We do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, or any other characteristic protected by law. All qualified applicants will receive consideration for employment without regard to any of these factors.

Deadline to apply: 2024-06-12

If you meet the requirements and are ready to take on this exciting opportunity, we encourage you to apply now and join our team of dedicated professionals committed to delivering exceptional customer service.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.