Remote Customer Support Specialist

Job Description:

Tyson Foods is seeking a Remote Customer Support Specialist to join our team in Wellington, NZ. As a part-time Associate Level role, you will be responsible for providing exceptional customer support to our clients from the comfort of your own home. We are looking for someone who is independent, hardworking, and able to research and collaborate effectively with our team.

Responsibilities: - Respond to customer inquiries via phone, email, and chat in a timely and professional manner - Provide accurate information and solutions to customers regarding products, orders, and general inquiries - Collaborate with team members to resolve complex customer issues - Document customer interactions and feedback for internal review - Identify trends in customer inquiries and provide insights to improve customer experience - Meet and exceed customer satisfaction goals and metrics set by the company

Requirements: - Minimum of 3 years of experience in customer support or a related field - Excellent communication skills, both written and verbal - Ability to work independently and efficiently in a remote setting - Strong research skills to find solutions to customer problems - Team player with a willingness to collaborate and support colleagues - Proficient in using customer support software and tools - High school diploma or equivalent

Benefits: - Company-provided equipment for remote work - Paid overtime for additional hours worked - Paid sick leave for when you need time off to rest and recover

Working Environment: At Tyson Foods, we strive to create a work environment that sparks creativity and motivation. We believe in inspiring greatness in our employees and encourage a culture of innovation and excellence.

Deadline to Apply: June 29, 2024

Equal Opportunity Statement: Tyson Foods is an equal opportunity employer and is committed to creating a diverse and inclusive workplace. We welcome all qualified applicants, regardless of race, gender, age, religion, disability, or any other protected classification.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.