Customer Support Specialist

Job Description:

Amphenol is seeking a dedicated and independent Customer Support Specialist to join our team in Dunedin, Otago, NZ on a part-time basis. As an Associate Level role, the ideal candidate should have at least 2 years of experience in customer support or a related field.

Responsibilities: 1. Provide exceptional customer support through various channels such as emails, phone calls, and live chat. 2. Assist customers with product inquiries, order processing, and issue resolution. 3. Conduct research and gather relevant information to effectively address customer concerns. 4. Collaborate with internal teams to ensure a seamless customer experience. 5. Maintain accurate records of customer interactions and transactions in the CRM system. 6. Continuously improve processes and procedures to enhance customer satisfaction.

Requirements: 1. Personality traits: Dedication and independence. 2. Soft skills: Adaptability, research skills. 3. Excellent communication and problem-solving abilities. 4. Strong attention to detail and organizational skills. 5. Proficiency in Microsoft Office and CRM software. 6. Ability to work in a fast-paced environment and handle multiple tasks simultaneously.

Benefits: 1. Visa sponsorship for eligible candidates. 2. Paid Time Off (PTO) to promote work-life balance. 3. Travel and spending expenses covered for relevant work-related activities.

Working Environment: At Amphenol, you will flourish in a culture that embraces change and responds resiliently to challenges. We value innovation and teamwork, and provide our employees with opportunities for growth and development.

Application Deadline: Please submit your application by July 4, 2024, to be considered for this role.

Equal Opportunity Statement: Amphenol is an equal opportunity employer and is committed to diversity in the workplace. We do not discriminate on the basis of race, color, religion, gender, sexual orientation, age, national origin, or any other factor protected by law. All qualified applicants will receive consideration for employment.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.