Customer Support Specialist - Work from home

Job Description: DuPont is seeking a motivated and detail-oriented Customer Support Specialist to join our team. This is a part-time position that allows for remote work from home in Dunedin, Otago, NZ. The ideal candidate will have at least 2 years of experience in customer support or a related field, and possess strong communication skills.

Responsibilities: - Provide exceptional customer support via phone, email, and chat - Assist customers with product inquiries, troubleshooting, and order processing - Maintain a high level of professionalism and empathy when interacting with customers - Work collaboratively with team members to ensure customer satisfaction - Use company software to track customer interactions and resolve issues efficiently - Stay up-to-date on product knowledge and industry trends to better assist customers

Requirements: - Previous experience in customer support or a related field - Strong communication skills and ability to problem-solve effectively - Ability to work independently and manage time efficiently - Hardworking and adaptable personality traits - Emotional intelligence and cooperation skills - High school diploma or equivalent required, college degree preferred - Must have access to a reliable internet connection and a quiet workspace at home

Benefits: - Company-provided equipment for remote work - Joining bonus for new hires - Vision insurance for eligible employees - Opportunities for career growth and professional development

Working Environment: As a Customer Support Specialist at DuPont, you will be part of a dynamic team that leads the industry through cutting-edge ideas and solutions. Our collaborative work environment encourages innovation and creativity, allowing employees to thrive and grow in their careers.

Equal Opportunity Statement: DuPont is an equal opportunity employer and prohibits discrimination and harassment of any kind. We are committed to creating a diverse and inclusive work environment where all employees are valued and respected. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Deadline to apply: 2024-06-12

Apply now to join our team and make a difference in the lives of our customers!

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.