Remote Live Chat Officer

Job Description:

Parker-Hannifin is seeking a Remote Live Chat Officer to join our team in Dunedin, Otago, NZ on a part-time basis. This entry-level position does not require any prior experience, making it an excellent opportunity for individuals looking to kickstart their career in customer service.

Responsibilities: 1. Engage with customers through live chat to provide assistance and support with their inquiries. 2. Resolve customer issues efficiently and effectively, ensuring a positive customer experience. 3. Utilize problem-solving skills to address any technical or service-related issues that may arise. 4. Collaborate with other team members to share insights, best practices, and strategies for enhancing customer satisfaction. 5. Maintain accurate records of all customer interactions and provide feedback to the team leader for continuous improvement.

Requirements: 1. Hardworking individual with a strong work ethic and a dedication to delivering exceptional customer service. 2. Resourceful mindset with the ability to think outside the box and find creative solutions to customer problems. 3. Strong problem-solving skills and the ability to adapt to changing circumstances and customer needs. 4. Excellent communication skills, both written and verbal. 5. Proficiency in using computer systems and software applications. 6. Willingness to learn and grow within the role. 7. Availability to work part-time hours, with flexibility to work additional hours as needed.

Benefits: 1. Company-provided equipment for remote work. 2. Paid overtime opportunities. 3. Visa sponsorship for eligible candidates.

Working Environment: At Parker-Hannifin, we prioritize building strong connections and treating our colleagues like an extended family. We believe in fostering a supportive and collaborative work environment where every team member is valued and respected.

Deadline to Apply: Interested candidates should submit their application by July 5, 2024.

Equal Opportunity Statement: Parker-Hannifin is an equal opportunity employer and is committed to creating a diverse and inclusive workplace. We do not discriminate on the basis of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, or veteran status. All qualified applicants will receive consideration for employment.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.