$2,700 - 3,700 monthly
Number of Applicants
:000+
🔥 Urgent
✨ Immediate Start
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Job Description:
Exelon is seeking a part-time Live Chat Representative to join our team in Hamilton, Waikato, NZ. As an Associate Level Live Chat Representative, you will be responsible for providing excellent customer service through online live chat support.
Responsibilities: - Respond to live chat inquiries from customers in a timely and professional manner - Assist customers with product information, troubleshooting, and any other inquiries they may have - Resolve customer issues efficiently and effectively - Escalate complex issues to the appropriate department or supervisor - Document all interactions with customers accurately in the system - Collaborate with team members to ensure a seamless customer experience - Meet key performance indicators (KPIs) such as response time and customer satisfaction ratings
Requirements: - 4 years of experience in a customer service or sales role - Resilient and reliable personality traits - Strong teamwork and decision-making skills - Excellent communication skills - Ability to multitask and prioritize tasks effectively - Proficiency in using live chat software and customer service platforms - High school diploma or equivalent
Benefits: - Profit sharing - Joining Bonus - Paid sick leave
Working Environment: At Exelon, we offer a dynamic workplace that values teamwork, fostering innovation, and shared success. Our team is dedicated to providing exceptional customer service and working together to achieve our goals.
Deadline to Apply: June 21, 2024
Equal Opportunity Statement: Exelon is an equal opportunity employer and is committed to creating a diverse and inclusive work environment. We welcome applications from all qualified individuals without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, or veteran status.
How to apply:
Apply on GrabJobs and you will be notified if shortlisted for the job.
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