Online Account Support Assistant

Job Description:

Campbell Soup is looking for a part-time Online Account Support Assistant to join our team in Nelson, Nelson, NZ. As an Associate Level position, we require a candidate with at least 3 years of experience in a similar role. The ideal candidate will possess the personality traits of adaptability and confidence, along with soft skills such as adaptability and communication.

Responsibilities: - Provide support to online accounts, including troubleshooting issues and answering customer inquiries - Monitor and analyze account performance data to identify trends and opportunities for improvement - Assist in the implementation of online marketing campaigns to drive sales and increase customer engagement - Collaborate with cross-functional teams to ensure a seamless online customer experience - Stay current on industry trends and best practices in online account management - Regularly report on key performance metrics and make data-driven recommendations for optimization - Maintain accurate records of customer interactions and transactions

Requirements: - Bachelor's degree in business, marketing, or a related field - Proven experience in online account management or customer support - Strong communication skills, both written and verbal - Proficiency in Microsoft Office and knowledge of online platforms and tools - Ability to multitask and work efficiently in a fast-paced environment - Excellent problem-solving skills and attention to detail - Familiarity with e-commerce platforms and online marketing strategies

Benefits: - Travel and spending expenses covered - Paid Time Off (PTO) - Vision insurance coverage

Working Environment: At Campbell Soup, we encourage a spirit of exploration and taking calculated risks for growth. Our team values collaboration, innovation, and a commitment to excellence. We provide a supportive and inclusive work environment where every team member is empowered to succeed.

Equal Opportunity Statement: Campbell Soup is an equal opportunity employer and prohibits discrimination based on race, color, religion, gender, age, national origin, disability, marital status, sexual orientation, or any other protected class. We are committed to creating a diverse and inclusive workplace where all employees are treated with respect and have equal opportunities for advancement.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.