Online Account Support Manager

As an Online Account Support Manager at WestRock in Tauranga, Bay Of Plenty, NZ, you will play a crucial role in managing and supporting online accounts for our clients. This part-time position requires a candidate with a minimum of 8 years of experience in this field and at a mid-to-senior level of seniority.

Responsibilities: - Manage and support online accounts for clients, ensuring all needs are met promptly and effectively - Develop and implement strategies to optimize online account performance - Monitor and analyze account metrics to identify trends and opportunities for improvement - Collaborate with internal teams to coordinate account activities and ensure seamless client experience - Provide regular updates and reports to clients on account performance and progress towards goals - Address any client inquiries or issues in a timely and professional manner - Stay current on industry trends and best practices to continuously improve account management strategies

Requirements: - Bachelor’s degree in Business Administration or related field - 8+ years of experience in account management, preferably in an online setting - Strong organizational and time management skills - Driven and energetic personality traits - Adaptability and negotiation skills - Excellent communication and interpersonal skills - Proficiency in Microsoft Office and CRM software

Benefits: - Retirement plan - Paid Time Off (PTO) - Gym membership - Opportunities for growth and advancement within the company

Working environment: At WestRock, we foster transparency and open dialogue for effective communication at all levels. We believe in creating a supportive and collaborative work environment where every team member is valued and respected.

Deadline to apply: 2024-07-04

Equal opportunity statement: WestRock is an equal opportunity employer and prohibits discrimination and harassment of any kind. We are committed to creating a diverse and inclusive work environment where all employees are valued and have the opportunity to succeed.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.