Online Chat Support Assistant

Job Description:

We are looking for an enthusiastic and adaptable Online Chat Support Assistant to join our team at AmerisourceBergen in Napier, Hawke's Bay, NZ. As part of our team, you will be responsible for providing excellent customer service and support through online chat platforms. This is a part-time entry-level position with no prior experience required.

Responsibilities: - Engage with customers through online chat to provide assistance and support - Respond to customer inquiries in a timely and professional manner - Identify and escalate priority issues to the appropriate team members - Maintain a positive and helpful attitude towards customers at all times - Collaborate with colleagues worldwide to ensure a high level of customer satisfaction - Adhere to company policies and procedures when handling customer inquiries - Keep accurate records of customer interactions and transactions

Requirements: - Adaptable and confident personality traits - Excellent presentation and decision-making skills - Strong written communication skills - Ability to work effectively in a team environment - Proficiency in using online chat platforms and other computer applications - High school diploma or equivalent - Visa sponsorship available for the right candidate

Benefits: - Company-provided equipment for remote work - Dental insurance coverage - Opportunities to collaborate with colleagues worldwide - Supportive working environment promoting a global village mentality

Equal Opportunity Statement: AmerisourceBergen is an equal opportunity employer and does not discriminate on the basis of race, color, religion, gender, age, national origin, disability, marital status, or any other protected class. We are committed to creating a diverse and inclusive work environment for all employees.

Deadline to apply: April 17, 2024

If you meet the requirements and are interested in this exciting opportunity, please submit your application today. We look forward to welcoming you to our team at AmerisourceBergen.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.