Online Client Relations Assistant

Montoux, a leading technology company based in Wellington, NZ, is seeking a part-time Online Client Relations Assistant to join our team at the Associate Level. We are looking for a highly independent and resourceful individual with at least 3 years of experience in client relations or a related field.

Responsibilities: 1. Managing and maintaining relationships with existing online clients through various communication channels. 2. Responding to client inquiries and providing timely and accurate information. 3. Assisting in the implementation of online client engagement strategies. 4. Working closely with the sales team to identify opportunities for upselling and cross-selling to existing clients. 5. Analyzing client feedback and data to identify areas for improvement and develop solutions. 6. Collaborating with the marketing team to create engaging content for clients. 7. Assisting in the organization of online events and webinars for clients. 8. Providing administrative support as needed.

Requirements: 1. Bachelor's degree in Business Administration, Marketing, or a related field. 2. Strong decision-making skills and the ability to work independently. 3. Excellent written and verbal communication skills. 4. Proven experience in client relations or customer service. 5. Ability to persuade clients and build strong relationships. 6. Proficiency in Microsoft Office suite and CRM software. 7. Experience working in a fast-paced environment with tight deadlines. 8. Highly organized and detail-oriented.

In addition to a competitive salary, Montoux offers a range of benefits including gym membership, training and professional development opportunities, and vision insurance. We believe in fostering a working environment that encourages a culture of ongoing learning and development for personal and professional growth.

Deadline to apply: July 7, 2024

Equal Opportunity Statement: Montoux is an equal opportunity employer and values diversity in the workplace. We do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, or any other characteristic protected by law. All qualified candidates are encouraged to apply.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.