Online Client Relations Associate

Job Description:

We are seeking a passionate and dedicated Online Client Relations Associate to join our team at Twenty-First Century Fox in Wellington, NZ. As an entry-level position, no prior experience is necessary, but a minimum of 1 year of relevant experience is preferred. The ideal candidate will have strong negotiation and analysis skills, as well as a deep commitment to providing excellent customer service.

Responsibilities: - Manage relationships with online clients, ensuring their needs are met and issues are resolved in a timely manner - Collaborate with internal teams to improve the overall client experience and identify opportunities for growth - Analyze client data and feedback to make informed decisions and recommendations - Assist in the development of client communication strategies and materials - Stay up-to-date on industry trends and best practices to continually improve client relations - Provide support to the sales team in acquiring new clients and maintaining existing client relationships

Requirements: - Bachelor's degree in Business Administration, Marketing, Communications, or related field - Strong communication and interpersonal skills - Ability to work independently and prioritize tasks effectively - Proficiency in Microsoft Office suite and CRM software - A proactive attitude and a willingness to learn and grow in a fast-paced environment

Benefits: - Joining Bonus - Dental insurance - Free food

Working Environment: At Twenty-First Century Fox, we strive to pursue excellence in every endeavor, setting a high standard for achievement. Our team is dedicated to fostering a supportive and collaborative work environment where every employee has the opportunity to succeed and grow.

Deadline to Apply: June 25, 2024

Equal Opportunity Statement: Twenty-First Century Fox is an equal opportunity employer and does not discriminate on the basis of race, color, religion, gender, age, national origin, disability, marital status, or any other protected status. We are committed to creating a diverse and inclusive workplace where all employees are valued and respected.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.