Online Client Service Assistant

Job Description:

HRG Group is seeking a motivated and detail-oriented Online Client Service Assistant to join our team in Napier, Hawke's Bay, NZ. This part-time position at the Associate Level requires a minimum of 2 years of experience in a similar role.

Responsibilities: - Assist clients with inquiries and provide exceptional customer service through online channels - Manage client accounts and ensure accurate and timely updates - Coordinate with internal teams to address client issues and provide solutions - Maintain a high level of professionalism and confidentiality at all times - Collaborate with team members to ensure seamless communication and support

Requirements: - Demonstrated experience in online client service or related field - Excellent communication skills, both written and verbal - Strong organizational skills and attention to detail - Ability to work collaboratively in a team environment - Hardworking and reliable personality traits - Cooperation and teamwork soft skills

Benefits: - Relocation allowance for eligible candidates - Opportunities for training and professional development - Employee discounts on company products and services

Working Environment: At HRG Group, we encourage curiosity and questioning to fuel innovation and growth. Our team values collaboration and strives for excellence in everything we do.

Deadline to Apply: Please submit your application by May 1, 2024.

Equal Opportunity Statement: HRG Group is an equal opportunity employer and is committed to diversity in the workplace. We welcome applicants from all backgrounds and strive to create a positive and inclusive work environment for all employees.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.