Online Client Support Associate

Job Description:

Packaging Corp. of America is currently seeking a motivated and driven individual to join our team as an Online Client Support Associate in Nelson, Nelson, NZ. This part-time entry-level position offers the opportunity for professional growth and development in a dynamic and fast-paced environment.

Responsibilities: 1. Provide online support to clients via email, chat, and phone communication. 2. Assist clients with product inquiries, order processing, and issue resolution. 3. Conduct research to provide accurate and timely responses to client inquiries. 4. Collaborate with internal teams to ensure client satisfaction and retention. 5. Maintain detailed records of client interactions and follow-up as needed. 6. Participate in training and professional development opportunities to enhance job performance.

Requirements: 1. Strong motivation and drive to succeed in a customer service role. 2. Excellent presentation skills to effectively communicate with clients. 3. Ability to conduct thorough research to address client needs. 4. No prior experience required - entry-level position suitable for recent graduates or individuals looking to start a career in client support. 5. Must be able to thrive in an energetic and rapidly evolving work environment.

Benefits: 1. Training & professional development opportunities. 2. Paid overtime for additional hours worked beyond regular schedule. 3. Disability insurance coverage for added security and peace of mind.

Equal Opportunity Statement: Packaging Corp. of America is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, or any other legally protected status.

Deadline to apply: July 15, 2024

If you are looking to launch your career in client support and have the drive to succeed, we encourage you to apply for the Online Client Support Associate position at Packaging Corp. of America in Nelson, NZ. Join our team and be a part of a company that values professional growth, teamwork, and client satisfaction.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.