Online Client Support Representative

Newell Brands is seeking a dedicated and confident Online Client Support Representative to join our team in Nelson, NZ. As an Associate level position, we require a minimum of 3 years of experience in a similar role.

Responsibilities: - Responding to client inquiries and providing exceptional customer service via online platforms - Resolving client issues in a timely and professional manner - Managing client accounts and maintaining accurate records - Working closely with the sales team to ensure client needs are met - Collaborating with other departments to improve the overall customer experience - Assisting with online marketing initiatives and promotions - Providing product recommendations and guidance to clients

Requirements: - Excellent communication and presentation skills - Strong teamwork and collaboration abilities - Previous experience in a customer service or client support role - Proficiency in online communication platforms and CRM systems - Ability to multitask and prioritize tasks effectively

Personality Traits: - Dedication to providing top-notch customer support - Confidence in handling client inquiries and resolving issues

Soft Skills: - Strong presentation skills to effectively communicate with clients - Ability to work well in a team-oriented environment

Benefits: - Joining Bonus - Profit sharing opportunities - Parental leave benefits

Working Environment: At Newell Brands, we prioritize quality in all aspects of our work, products, and services. Our team is dedicated to providing the best possible experience for our clients.

Equal Opportunity Statement: Newell Brands is an equal opportunity employer and is committed to creating a diverse and inclusive work environment for all employees. We welcome applicants of all backgrounds and strive to provide equal opportunities for everyone.

Deadline to apply: 2024-06-29

If you meet the requirements and are excited about joining a dynamic team in a fast-paced environment, we encourage you to apply for the Online Client Support Representative position at Newell Brands.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.