Online Client Support Specialist

Job Description:

Twenty-First Century Fox is seeking a diligent and reliable Online Client Support Specialist to join our team in Wellington, New Zealand. As an Entry Level position, this role is perfect for individuals with at least 1 year of experience in a similar field, who are hardworking and possess excellent communication skills.

Responsibilities: - Provide online support to clients, addressing inquiries and resolving issues in a timely and efficient manner - Build and maintain strong relationships with clients, ensuring their needs are met and expectations are exceeded - Utilize persuasion skills to upsell products or services to clients when appropriate - Collaborate with internal teams to ensure seamless communication and customer service delivery - Monitor client feedback and suggest improvements to enhance the overall client experience - Contribute to the improvement of internal processes and systems to streamline client support operations

Requirements: - Minimum of 1 year of experience in online client support or a related field - Excellent communication skills, both written and verbal - Strong persuasion skills to effectively communicate with clients and drive sales - Ability to work independently and as part of a team in a fast-paced environment - Proven reliability and dedication to providing exceptional client support - Visa sponsorship available for qualified candidates - Disability insurance provided for all employees - Travel opportunities may be available for high-performing individuals

Working Environment: At Twenty-First Century Fox, we strive to inject a sense of joy and vibrancy into our work environment. We believe that a positive and energetic workplace leads to better results and happier employees. As an Online Client Support Specialist, you will be surrounded by a team of like-minded individuals who are passionate about providing exceptional service to our clients.

Equal Opportunity Statement: Twenty-First Century Fox is an equal opportunity employer and does not discriminate on the basis of race, color, religion, gender, age, national origin, disability, marital status, or any other protected status. We are committed to creating a diverse and inclusive workplace where all employees are valued and respected.

Deadline to Apply: July 4, 2024

If you are a dedicated and hardworking individual with a passion for client support, we encourage you to apply for the Online Client Support Specialist position at Twenty-First Century Fox in Wellington, New Zealand. Join us in delivering outstanding service to our clients while enjoying a supportive and vibrant work environment.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.