Online Contact Center Officer

Deere is a leading company in the agricultural industry, specializing in manufacturing innovative farming equipment. We are currently seeking an enthusiastic and dedicated individual to join our team as an Online Contact Center Officer in Nelson, Nelson, NZ. This is a part-time entry-level position ideal for someone with at least 1 year of experience.

As an Online Contact Center Officer, your primary responsibility will be to provide exceptional customer service through online channels such as email, chat, and social media. You will be responsible for responding to customer inquiries, resolving issues, and providing product information in a timely and professional manner. Additionally, you will need to demonstrate adaptability and reliability in order to meet the needs of our diverse customer base.

To be successful in this role, you must possess strong emotional intelligence and decision-making skills. The ability to empathize with customers and make sound judgments in high-pressure situations is essential. You will also need to communicate effectively with customers to ensure their needs are met and problems are resolved efficiently.

In return for your hard work and dedication, we offer a range of benefits including free accommodation, a relocation allowance, and travel opportunities. At Deere, we pride ourselves on fostering a supportive and inclusive working environment where diversity is celebrated and every employee is valued. As an Online Contact Center Officer, you will play a key role in paving the way for diversity and inclusivity, creating a culture of belonging for all.

If you are passionate about customer service and have the skills and experience required for this role, we encourage you to apply by the deadline of July 13, 2024. Deere is an equal opportunity employer and is committed to providing equal employment opportunities to all qualified candidates without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability. Join us in shaping the future of agriculture and growing your career with Deere.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.