Online Customer Care Assistant

Job Description:

LifePoint Health is seeking a part-time Online Customer Care Assistant to join our team in Wellington, NZ. The ideal candidate for this Associate Level position will have at least 2 years of experience in a customer service role and possess a resilient and independent personality. Soft skills such as adaptability and critical thinking are essential for success in this role.

Responsibilities: 1. Respond to customer inquiries via online platforms in a timely and professional manner. 2. Provide personalized assistance to customers, addressing their concerns and resolving issues. 3. Collaborate with other team members to ensure a seamless customer experience. 4. Maintain accurate records of customer interactions and transactions. 5. Proactively identify opportunities for improvement in customer care processes.

Requirements: 1. Minimum of 2 years of experience in a customer service role. 2. Excellent communication skills, both written and verbal. 3. Strong problem-solving abilities and attention to detail. 4. Ability to work independently and as part of a team. 5. Proficiency in using online communication tools and platforms.

Benefits: 1. Free accommodation in Wellington for the duration of employment. 2. Vision insurance coverage. 3. Parental leave for eligible employees.

Working Environment: At LifePoint Health, we pride ourselves on creating a dynamic workplace that values teamwork, fosters innovation, and celebrates shared success. As an Online Customer Care Assistant, you will have the opportunity to work in a supportive and collaborative environment where your contributions are valued.

Deadline to Apply: Please submit your application by June 1, 2024.

Equal Opportunity Statement: LifePoint Health is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.