Online Customer Service Associate

Job Description: Sanmina is seeking a passionate and reliable Online Customer Service Associate to join our team in Nelson, NZ. As an entry-level position, no prior experience is required, making this an excellent opportunity for those looking to start their career in customer service.

Responsibilities: - Respond to customer inquiries and concerns via online chat, email, and phone in a timely and professional manner - Assist customers with placing orders, tracking shipments, and resolving any issues that may arise - Provide product information, pricing, and availability to customers - Collaborate with other team members to ensure a seamless customer experience - Maintain accurate records of customer interactions and transactions - Stay up-to-date on product knowledge and company policies to better assist customers - Utilize strategic planning and decision-making skills to resolve customer issues effectively

Requirements: - Strong communication skills, both written and verbal - Ability to work well in a team environment and independently - Excellent problem-solving skills - Basic computer skills and familiarity with online platforms - Passion for providing exceptional customer service - Reliable and punctual work ethic - Strong strategic planning and decision-making abilities

Benefits: - Company-provided equipment for remote work - Retirement plan options - Paid time off (PTO) for part-time employees

Working Environment: At Sanmina, we value teamwork, innovation, and shared success. Our dynamic workplace encourages collaboration and creativity while providing opportunities for growth and development.

Deadline to Apply: June 29, 2024

Equal Opportunity Statement: Sanmina is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, age, national origin, disability, or any other characteristic protected by law. All qualified applicants will receive consideration for employment without regard to any such characteristics.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.