Online Customer Support Representative

Job Description:

Crimson Education is seeking a part-time Online Customer Support Representative to join our team in Wellington, NZ. This entry-level position is perfect for someone who is motivated, passionate about customer service, and eager to grow in a dynamic and fast-paced work environment.

Responsibilities: - Respond to customer inquiries via email, chat, and phone in a timely and professional manner - Provide accurate information about our services, pricing, and policies - Troubleshoot and resolve customer issues related to our online platform - Collaborate with other team members to ensure a seamless customer experience - Assist with general administrative tasks as needed

Requirements: - 1 year of experience in customer service or a related field is preferred - Excellent communication skills, both written and verbal - Strong planning and analytical skills - Ability to work independently and as part of a team - Motivated and passionate about providing exceptional customer support

Benefits: - Medical coverage - Company-provided equipment - Remote work flexibility

Working Environment: At Crimson Education, we promote equality and fairness for all employees. We believe in creating a supportive and inclusive work environment where everyone has the opportunity to succeed.

Deadline to Apply: June 12, 2024

Equal Opportunity Statement: Crimson Education is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.