Online Web Chat Assistant

Praxair, a leading industrial gas company, is seeking a part-time Online Web Chat Assistant to join our team in Auckland, NZ. This entry-level position is perfect for individuals who are independent, adaptable, and looking to gain experience in a dynamic online environment.

Responsibilities: - Respond to customer inquiries via online web chat in a timely and professional manner - Provide accurate information about products and services - Assist customers with placing orders, processing payments, and resolving any issues that may arise - Collaborate with other team members to ensure a seamless customer experience - Maintain thorough knowledge of company policies and procedures - Meet or exceed performance targets for response times and customer satisfaction

Requirements: - Strong written communication skills - Ability to multitask and prioritize in a fast-paced environment - People management skills to effectively interact with customers - Negotiation skills to resolve customer concerns and complaints - High school diploma or equivalent - No prior experience necessary, training will be provided - Must be able to work independently and as part of a team - Adaptable to changing priorities and able to work under pressure

Benefits: - Remote work flexibility - Dental insurance - Gym membership

Our working environment is focused on embracing diversity and creating an inclusive culture that values and respects all perspectives. We are committed to providing equal opportunities for all employees and applicants for employment.

If you are a motivated individual with strong communication skills and a passion for customer service, we encourage you to apply for this exciting opportunity. Deadline to apply is May 29, 2024. Join Praxair and be a part of our dedicated team that is shaping the future of industrial gases.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.