Online Web Chat Representative

Job Description:

We are looking for a dedicated and motivated Online Web Chat Representative to join our team at Sealed Air in Hamilton, Waikato, NZ. As an Entry Level position, no prior experience is required, making this a great opportunity for individuals looking to kickstart their career in customer service.

Responsibilities: 1. Provide exceptional customer service through online web chat interactions. 2. Respond promptly to customer inquiries, resolving issues and providing accurate information. 3. Utilize effective communication skills to ensure a positive customer experience. 4. Research and gather information to address customer queries effectively. 5. Maintain accurate records of customer interactions and transactions. 6. Collaborate with team members to ensure customer satisfaction and achieve team goals. 7. Adhere to company policies and procedures at all times.

Requirements: 1. Strong dedication and motivation to succeed in a customer service role. 2. Excellent time management skills to handle multiple customer interactions efficiently. 3. Ability to conduct research to find relevant information for customers. 4. Good written communication skills to engage with customers effectively. 5. High school diploma or equivalent. 6. Proficiency in basic computer skills. 7. Ability to work flexible hours, including evenings and weekends.

Benefits: 1. Paid overtime opportunities for extra income. 2. Training and professional development to enhance your skills. 3. Employee discounts on company products. 4. Opportunity to flourish in a culture that embraces change and responds resiliently.

Equal Opportunity Statement: Sealed Air is an equal opportunity employer and is committed to creating a diverse and inclusive workplace. We welcome and encourage applications from all qualified individuals regardless of race, gender, age, disability, or any other characteristic protected by law.

Deadline to apply: 2024-06-23

If you are a dedicated and motivated individual with a passion for customer service, we encourage you to apply for the Online Web Chat Representative position at Sealed Air. Join us in providing exceptional customer service and making a positive impact on our customers' experience.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.