Remote Support Associate

Job Description:

Salesforce.com is seeking a Remote Support Associate to join our team in Auckland, New Zealand. This is a part-time position at the Associate level, requiring a minimum of 2 years of experience. The ideal candidate will have strong communication skills and be able to work independently.

Responsibilities: - Provide remote technical support to customers via phone, email, and chat - Troubleshoot customer issues and provide solutions in a timely manner - Collaborate with the sales and development teams to resolve customer inquiries - Document customer interactions and provide feedback to improve processes - Stay up-to-date on product knowledge and industry trends

Requirements: - Excellent communication skills - Ability to work independently and manage time effectively - Resourceful and reliable - Strong problem-solving skills - Leadership and decision-making skills - 2+ years of experience in a similar role

Benefits: - Gym membership - Profit sharing - Company transportation - Opportunities for unlimited personal and professional growth

Equal Opportunity Statement: Salesforce.com is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, or any other characteristic protected by law. We are committed to creating a diverse and inclusive workplace where all employees feel valued and respected.

Deadline to apply: July 22, 2024

We look forward to reviewing your application and potentially welcoming you to our team at salesforce.com.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.