Support Manager - Work from home

Job Description:

Edison International is seeking a highly motivated and experienced Support Manager to join our team on a part-time basis. This position will allow you to work from the comfort of your own home in Wellington, Wellington, NZ. We are looking for a candidate with a minimum of 7 years of experience in a similar role, at a mid-to-senior level.

As the Support Manager, you will be responsible for overseeing a team of support specialists and ensuring that they provide exceptional customer service to our clients. Your main duties will include managing the day-to-day operations of the support team, setting performance goals, and providing coaching and training to team members. You will also be responsible for handling escalated customer inquiries and resolving any issues that arise.

The ideal candidate for this role will be driven and resourceful, with a strong focus on innovation and people management. You must have excellent communication skills and the ability to lead a team effectively. Experience in a remote work environment is a plus.

In addition to your day-to-day responsibilities, you will have the opportunity to work in an environment where technology is harnessed to drive innovation and efficiency. We offer competitive benefits, including company transportation, free food, and disability insurance.

If you are a motivated individual with a passion for customer service and a desire to work from home, we encourage you to apply for this position. The deadline to apply is June 23, 2024.

Equal Opportunity Statement: Edison International is an equal opportunity employer and is committed to promoting a diverse and inclusive workplace. We welcome applications from all qualified individuals, regardless of race, gender, age, sexual orientation, disability, or any other characteristic protected by law.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.