Support Representative

As a Support Representative at Anadarko Petroleum in Christchurch, Canterbury, NZ, you will play a key role in providing exceptional support to our customers. This part-time Associate Level position requires a minimum of 3 years of experience in a similar role.

Responsibilities: 1. Manage incoming customer inquiries via phone, email, and chat, providing accurate information and solutions promptly. 2. Investigate and resolve customer complaints and issues in a timely manner. 3. Collaborate with internal teams to escalate and follow up on customer concerns. 4. Maintain a high level of product knowledge to effectively assist customers. 5. Document customer interactions and feedback for analysis and improvement purposes. 6. Identify and implement process improvements to enhance customer satisfaction. 7. Act as a brand ambassador by promoting our products and services to customers. 8. Assist with special projects and initiatives as needed.

Requirements: 1. Confident and resilient personality traits. 2. Strong adaptability and negotiation skills. 3. Excellent communication and interpersonal abilities. 4. Proven customer service experience. 5. Proficiency in MS Office and CRM software. 6. Ability to work independently and as part of a team. 7. High school diploma or equivalent required; college degree preferred.

Benefits: 1. Free food provided during work hours. 2. Joining Bonus for new employees. 3. Relocation allowance for eligible candidates.

Working Environment: Anadarko Petroleum is a company that transcends borders, promoting collaboration on a global scale. You will have the opportunity to work in a diverse and inclusive environment where your contributions are valued.

Equal Opportunity Statement: Anadarko Petroleum is an equal opportunity employer and is committed to creating a diverse and inclusive workplace. We celebrate diversity and are dedicated to providing equal opportunities for all employees and applicants.

Deadline to Apply: Please submit your application by May 6, 2024, to be considered for this exciting opportunity as a Support Representative at Anadarko Petroleum.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.