Support Representative

Job Description:

Avery Dennison is seeking a part-time Support Representative to join our team in Christchurch, Canterbury, NZ. As an Associate level position, the ideal candidate will have at least 2 years of experience in a similar role. The Support Representative will play a crucial role in providing exceptional support to our customers, ensuring their satisfaction and success with our products and services.

Responsibilities: - Respond to customer inquiries and provide support via phone, email, and chat - Troubleshoot and resolve customer issues in a timely and efficient manner - Provide product information and guidance to customers - Collaborate with internal teams to escalate and resolve complex issues - Maintain accurate records of customer interactions and transactions - Continuously strive to improve customer satisfaction and engagement - Assist with special projects and initiatives as needed

Requirements: - Driven and passionate about providing exceptional customer service - Strong attention to detail and ability to multitask - Demonstrated leadership skills and ability to work independently - Excellent communication and interpersonal skills - Proven ability to problem solve and think critically - Proficiency with Microsoft Office and CRM software

Benefits: - Joining Bonus - Medical coverage - Relocation allowance

Working Environment: At Avery Dennison, we believe in aligning work with a greater purpose and contributing to a meaningful mission. Our team is dedicated to making a positive impact on our customers and the world. As a Support Representative, you will have the opportunity to be part of a dynamic and supportive work environment where your contributions are valued and recognized.

Deadline to Apply: May 28, 2024

Equal Opportunity Statement: Avery Dennison is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.