Remote Support Representative

Hertz Global Holdings is seeking a motivated and passionate Remote Support Representative to join our team based in Wellington, New Zealand. This part-time Associate Level position offers a unique opportunity to work remotely and provide exceptional support to our customers.

Responsibilities: 1. Provide remote technical support to customers via phone, email, and chat. 2. Troubleshoot and resolve technical issues with Hertz's products and services. 3. Maintain accurate records of customer interactions and resolutions in our CRM system. 4. Collaborate with other team members to identify trends and root causes of customer issues. 5. Continuously improve processes and procedures to enhance customer support efficiency.

Requirements: 1. Minimum of 2 years of experience in a customer support role. 2. Strong analytical and negotiation skills. 3. Excellent communication and problem-solving abilities. 4. Ability to work independently and as part of a team. 5. Proficiency in Microsoft Office and CRM software. 6. Availability to work flexible hours as needed.

Benefits: 1. Travel opportunities for top-performing employees. 2. Free food provided during work hours. 3. Gym membership reimbursement for employees.

Working Environment: As a Remote Support Representative at Hertz Global Holdings, you will have the opportunity to be part of a team that leads the industry through cutting-edge ideas and solutions. You will work in a collaborative and supportive environment that values teamwork and innovation.

Equal Opportunity Statement: Hertz Global Holdings is an equal opportunity employer and prohibits discrimination and harassment of any kind. We are committed to creating a diverse and inclusive workplace where all employees feel valued and respected.

Deadline to Apply: June 3, 2024

If you meet the requirements and are excited about the opportunity to join our team as a Remote Support Representative, we encourage you to apply before the deadline. We look forward to reviewing your application and potentially welcoming you to the Hertz Global Holdings team.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.