Support Specialist

Job Description:

Weyerhaeuser is currently seeking a passionate and dedicated Support Specialist to join our team in Christchurch, Canterbury, NZ on a part-time basis. As an entry-level position, no prior experience is required, making this the perfect opportunity for those looking to kickstart their career in the support field.

Responsibilities: 1. Provide exceptional customer support via phone, email, and in person interactions. 2. Assist in troubleshooting technical issues and provide timely solutions to customers. 3. Collaborate with internal teams to escalate and resolve complex problems. 4. Maintain accurate records of customer interactions and transactions. 5. Assist in the development and implementation of support processes and procedures. 6. Manage and execute various support projects as assigned by the team lead. 7. Continuously strive to improve customer satisfaction and retention rates.

Requirements: 1. Dedicated and confident personality traits. 2. Excellent people management and project management skills. 3. Strong communication and interpersonal abilities. 4. Ability to prioritize tasks and work efficiently under pressure. 5. Proficient in Microsoft Office and other relevant software applications. 6. High school diploma or equivalent.

Benefits: 1. Free accommodation for out-of-town employees. 2. Dental insurance coverage. 3. Profit sharing opportunities. 4. Professional growth and development opportunities.

Working Environment: At Weyerhaeuser, we strive for a harmonious workplace where collaboration, respect, and diversity prevail. We believe in fostering a supportive and inclusive environment where all employees are valued and respected for their unique contributions.

Deadline to Apply: Interested candidates are encouraged to apply by May 14, 2024.

Equal Opportunity Statement: Weyerhaeuser is an equal opportunity employer and is committed to providing equal employment opportunities to all qualified individuals without regard to race, religion, gender, sexual orientation, age, disability, or any other characteristic protected by law. We celebrate diversity and are dedicated to creating an inclusive and welcoming work environment for all employees.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.