$3,000 - 4,200 monthly
Number of Applicants
:000+
🔥 Urgent
✨ Immediate Start
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Job Description:
Gallagher Group is seeking a part-time Support Specialist to join our team in Christchurch, Canterbury, NZ. As an Associate Level Support Specialist, you will be responsible for providing exceptional support to our clients and internal teams. This role requires a minimum of 2 years of experience in a similar role.
Responsibilities: - Provide technical support to clients via phone, email, and in-person - Troubleshoot and resolve technical issues efficiently and accurately - Collaborate with internal teams to escalate and resolve complex issues - Document support interactions and resolutions in our CRM system - Assist with training and onboarding new clients - Stay up-to-date on product knowledge and industry trends - Identify opportunities for process improvement and innovation
Requirements: - Independent and driven personality traits - Strong attention to detail and a focus on delivering high-quality work - 2+ years of experience in a support role - Excellent communication and interpersonal skills - Ability to work well under pressure and meet deadlines - Experience with CRM systems and ticketing software - Strong problem-solving skills and a proactive approach to issue resolution
Benefits: - Relocation allowance for candidates moving to Christchurch - Opportunities for training and professional development - Dental insurance coverage - Competitive salary and potential for advancement within the company
Working Environment: At Gallagher Group, we value a high-energy workplace where employees are encouraged to innovate and achieve success. Our team is focused on delivering impactful results for our clients while fostering a collaborative and supportive environment.
Deadline to Apply: May 23, 2024
Equal Opportunity Statement: Gallagher Group is an equal opportunity employer and is committed to creating a diverse and inclusive workplace. We welcome applications from all qualified candidates regardless of race, gender, sexual orientation, disability, or age. We strive to create a supportive and welcoming environment for all employees.
How to apply:
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