Web Chat Assistant

Job Description:

Rockwell Collins is seeking a motivated and adaptable individual to join our team as a Web Chat Assistant in our Hamilton, Waikato office. As an Entry Level position, no prior experience is required, making this the perfect opportunity for someone looking to kickstart their career in the tech industry.

Responsibilities: 1. Providing live chat support to website visitors, answering inquiries and resolving issues in a timely and professional manner. 2. Assisting customers with product information, pricing, and order processing. 3. Collaborating with the sales and marketing teams to ensure a seamless customer experience. 4. Conducting research to stay up-to-date on industry trends and competitor activities. 5. Monitoring and analyzing chat performance metrics to identify areas for improvement.

Requirements: 1. Excellent communication skills, both written and verbal. 2. Strong multitasking abilities and the ability to work under pressure. 3. Adaptable and quick to learn new systems and processes. 4. Demonstrated leadership skills and the ability to take initiative. 5. A keen eye for detail and a passion for providing exceptional customer service.

Benefits: - Company transportation provided for commuting to and from the office. - Remote work flexibility for a healthy work-life balance. - Opportunities for travel to industry events and conferences. - A supportive working environment that offers unlimited personal and professional growth.

Equal Opportunity Statement: Rockwell Collins is an equal opportunity employer and is committed to promoting a diverse and inclusive workplace. We welcome applicants from all backgrounds and encourage individuals of all abilities to apply.

Deadline to apply: June 23, 2024

If you are a hardworking and adaptable individual looking to jumpstart your career in the tech industry, we invite you to apply for the Web Chat Assistant position at Rockwell Collins in Hamilton, Waikato. Join us in shaping the future of technology and making a difference in the lives of our customers!

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.