Remote Web Chat Assistant

Job Description:

News Corp. is seeking a Remote Web Chat Assistant to join our team in Auckland, NZ. This part-time position at the Associate Level requires a minimum of 3 years of experience in a similar role. The ideal candidate will be confident, resourceful, and possess strong time management and people management skills.

Responsibilities: - Engage with website visitors through web chat to provide information and assistance - Respond to inquiries in a timely and professional manner - Utilize data to inform decisions and drive strategic initiatives - Collaborate with team members to ensure a seamless customer experience - Maintain accurate records of all interactions

Requirements: - Minimum of 3 years of experience in a customer service or web chat role - Excellent written communication skills - Strong attention to detail - Ability to work independently and manage time effectively - Proficiency in Microsoft Office and customer relationship management software

Benefits: - Paid overtime - Vision insurance - Training and professional development opportunities

Equal Opportunity Statement: News Corp. is an equal opportunity employer and is committed to providing a diverse and inclusive work environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.