Remote Web Chat Representative

Job Description:

As a Remote Web Chat Representative at NCR, you will be responsible for providing exceptional customer service and support through online chat communication. Your main responsibilities will include responding to customer inquiries, troubleshooting technical issues, and guiding customers through product features and services.

Additionally, you will be expected to actively listen to customers' needs and concerns, offer solutions and recommendations, and ensure a positive customer experience. You must possess excellent communication skills, both written and verbal, as well as the ability to multitask and prioritize effectively.

Requirements:

- 3 years of relevant experience in customer service or a similar role - Motivated and energetic personality traits - Strong negotiation and leadership skills - Ability to work independently and remotely - Excellent written and verbal communication skills - Proficiency in typing and using online chat platforms - High school diploma or equivalent - Ability to work part-time hours

Benefits:

- Gym membership - Disability insurance - Life insurance

Working Environment:

At NCR, we are a company that transcends borders, promoting collaboration on a global scale. Our team is diverse, inclusive, and dedicated to delivering the best service possible to our customers. As a Remote Web Chat Representative, you will have the opportunity to work with colleagues from around the world and contribute to a dynamic and innovative team.

Deadline to Apply:

May 29, 2024

Equal Opportunity Statement:

NCR is an equal opportunity employer and is committed to creating a diverse and inclusive work environment. We welcome applicants of all backgrounds, genders, ages, and abilities. Discrimination or bias of any kind will not be tolerated at our company.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.