$1,800 - 2,950 monthly
Number of Applicants
:000+
🔥 Urgent
✨ Immediate Start
This job is no longer accepting applications.
Scroll down below to view similar jobs .
Job Description: The Web Chat Specialist at Univar will be responsible for providing excellent customer service through live chat interactions on the company's website. This role will involve assisting customers with product inquiries, orders, technical support, and other general inquiries. The Web Chat Specialist will need to have a strong understanding of the company's products and services, as well as be able to effectively communicate with customers in a professional and friendly manner.
Responsibilities: - Respond to customer inquiries via live chat in a timely and professional manner - Provide accurate and helpful information to customers regarding products, orders, and technical support - Collaborate with other team members to resolve customer issues and escalations - Document customer interactions and maintain accurate records of chat communications - Stay up-to-date on product knowledge and company policies to provide accurate information to customers - Meet or exceed performance goals for response times, customer satisfaction, and resolution rates - Assist with other customer service tasks and projects as needed
Requirements: - High school diploma or equivalent - Excellent written communication skills - Ability to multitask and manage multiple chat conversations simultaneously - Strong attention to detail and problem-solving skills - Ability to work in a fast-paced environment and adapt to changing priorities - Reliable and able to work part-time hours - Experience in customer service or sales is a plus, but not required
Personality Traits: Adaptable, reliable Soft Skills: Time management, teamwork
Benefits: - Paid overtime - Free accommodation - Life insurance
Working Environment: Univar fosters a culture that embraces change and responds resiliently. As a Web Chat Specialist, you will have the opportunity to work in a dynamic and supportive team environment where your contributions are valued and recognized.
Deadline to Apply: May 29, 2024
Equal Opportunity Statement: Univar is an equal opportunity employer and is committed to promoting diversity and inclusion in the workplace. We welcome all qualified individuals to apply for this position, regardless of race, gender, age, religion, sexual orientation, or disability status.
How to apply:
Apply on GrabJobs and you will be notified if shortlisted for the job.
This job has the following work schedule:
This job has the following benefits:
This job is no longer accepting applications.
Scroll down below to view similar jobs .
Share this job with your friends
Share this job with your friends
Copyright © 2024 Grabjobs Pte.Ltd. All Rights Reserved.