Remote Web Chat Specialist

Cin7 is seeking a Remote Web Chat Specialist to join our dynamic team in Hamilton, Waikato, NZ. As an Associate Level role, the ideal candidate will have at least 2 years of experience in a similar position.

Responsibilities: - Provide exceptional customer service through web chat communication - Respond to inquiries and resolve customer issues in a timely and professional manner - Utilize resources to provide accurate and up-to-date information to customers - Maintain a high level of attention to detail in all interactions - Collaborate with team members to ensure a seamless customer experience - Assist with planning and executing web chat campaigns - Continuously improve knowledge and skills to better serve customers

Requirements: - Confident and resourceful personality traits - Strong attention to detail and planning skills - Excellent communication and interpersonal skills - Ability to work independently and in a team - Proficiency in web chat software and CRM systems - Experience in customer service or a related field preferred

Benefits: - Relocation allowance for eligible candidates - Visa sponsorship for qualified candidates - Medical coverage for employees - Opportunity to work in a creative and motivating environment that encourages growth and success

Deadline to apply: 2024-06-29

Equal Opportunity Statement: Cin7 is an equal opportunity employer and is committed to diversity in the workplace. We do not discriminate on the basis of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. All qualified applicants will receive consideration for employment.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.