Support Associate - Remote Work

Job Description:

UnitedHealth Group is seeking a dedicated and confident Support Associate to join our team on a part-time basis with the flexibility of remote work. As an entry-level position, we are looking for individuals with at least 1 year of experience who possess strong leadership and critical thinking skills.

Responsibilities: - Provide customer support and assistance via phone, email, and online chat - Address customer inquiries, resolve issues, and escalate complex cases as needed - Maintain accurate documentation of customer interactions and resolutions - Collaborate with team members to improve processes and enhance the customer experience - Stay up-to-date on product knowledge and company policies to effectively assist customers

Requirements: - Minimum 1 year of experience in a customer service or support role - Confident and dedicated personality traits - Strong leadership and critical thinking skills - Excellent communication and problem-solving abilities - Ability to work independently and as part of a team - Proficiency in using technology and software systems - High school diploma or equivalent required

Benefits: - Vision insurance - Parental leave - Medical coverage

Working Environment: At UnitedHealth Group, we align our work with a greater purpose by contributing to a meaningful mission. Our Support Associates play a crucial role in helping individuals access healthcare services and support, making a difference in the lives of our customers every day.

Equal Opportunity Statement: UnitedHealth Group is an equal opportunity employer and values diversity in the workplace. We do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, or any other protected status. All qualified applicants will receive consideration for employment without regard to any of these characteristics.

Deadline to apply: 2024-04-29

Join our team and help us make a positive impact on the healthcare industry while advancing your career in a supportive and inclusive work environment. Apply now!

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.