Support Associate - Remote Work

Job Description:

Disney is seeking a highly motivated and enthusiastic Support Associate to join our remote team in Nelson, NZ. As a Support Associate, you will play a key role in providing assistance and support to our customers and clients.

Responsibilities: - Responding to customer inquiries and providing solutions to their problems or concerns in a timely and professional manner - Building and maintaining strong relationships with customers to ensure satisfaction and loyalty - Collaborating with other team members to brainstorm solutions and improve processes - Analyzing data and trends to identify areas for improvement and implement strategies to enhance customer experience - Using persuasion skills to influence customers and clients to make informed decisions about our products and services - Maintaining accurate records of customer interactions and transactions - Adhering to company policies and procedures to ensure consistent and high-quality service delivery

Requirements: - Excellent communication and interpersonal skills - Confident and resilient personality traits - Strong analytical abilities - Persuasion skills - Ability to work independently and as part of a team - Flexible and adaptable to changing priorities - Bachelor's degree in Business or related field is preferred, but not required

Benefits: - Free accommodation - Relocation allowance - Parental leave - Opportunity for career growth and development

Working Environment: At Disney, we thrive in an energetic and rapidly evolving work setting where innovation and creativity are encouraged. You will have the opportunity to collaborate with passionate professionals and make a meaningful impact on our customers and clients.

Deadline to Apply: Please submit your application by May 29, 2024.

Equal Opportunity Statement: Disney is an equal opportunity employer and is committed to creating a diverse and inclusive work environment for all employees. We welcome applicants of all backgrounds and identities to apply for this position.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.