Web Chat Specialist - Remote Work

Job Description:

Republic Services is seeking a talented and driven Web Chat Specialist to join our team remotely from Hamilton, Waikato, NZ. This part-time position is ideal for entry-level candidates with at least 1 year of experience in customer service or a related field.

Responsibilities: 1. Respond to customer inquiries and provide support via web chat. 2. Assist customers with troubleshooting technical issues related to our website or services. 3. Collaborate with other team members to ensure a seamless customer experience. 4. Analyze customer feedback and make recommendations for improvements. 5. Manage multiple projects simultaneously and ensure deadlines are met.

Requirements: 1. Resourceful and confident personality traits. 2. Strong project management and analytical skills. 3. Excellent written and verbal communication skills. 4. Ability to work independently and as part of a team. 5. Proficiency with web chat platforms and customer service software. 6. High school diploma or equivalent.

Benefits: 1. Paid sick leave. 2. Dental insurance. 3. Medical coverage.

Working Environment: At Republic Services, we thrive in a culture that embraces change and responds resiliently to challenges. As a Web Chat Specialist, you will have the opportunity to grow and develop in a supportive and dynamic environment.

Deadline to Apply: June 26, 2024

Equal Opportunity Statement: Republic Services is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.