ACC Administration Specialist - Start Now - Part-Time

Mō matou | About us

Anglesea Clinic has been providing medical services to Waikato families since 1987.  

Located in central Hamilton within the Anglesea Precinct, the clinic is open to the public 24-hours/seven days a week, providing high quality patient care and medical services for the community. 

Anglesea clinic is an accredited urgent care practice, providing both urgent medical care (for unwell patients) and urgent injury care (for accidents and injuries). On any given day patients present at the clinic with a wide range of urgent requirements, so we work collaboratively as a team to attend to patients with efficiency and high-quality care. 

Operating as a charitable trust, our focus is on people, caring and high-quality medical support.
Ko ta maatau arotahi ko nga taangata, he atawhai me te tautoko hauora tino kounga.

He Korero Mō te tūranga | About the Role

This is a short-term project with specific outcomes to support improvements to the ACC administration function at Anglesea Clinic. Focused on reviewing and reorganising our current ACC processes, the position will systematically work through ACC paperwork to:

• Check and review individual ACC claims for accuracy
• Review ACC codes to ensure patient claims are matched with ACC funding correctly
• Evaluate and adjust claims with initial decline notifications
• Investigate discrepancies and anomalies in claims

Working as an administration specialist in ACC claims, you will methodically assess and adjust our current protocols while efficiently clearing a backlog of admin and setting up systems for future. You’ll need to take the team on the journey with you, to ensure any changes to the process incorporates an upskilling component for team members. This is likely to include preparation of materials for the purpose of training and reference documents for future.

He Kōrero mōu | About You

Working in a fast-paced environment where no two days are the same, you will thrive in a busy workplace where you can tick off the to-do list, while maintaining accuracy of the private and sensitive data. 

With an organised, systematic approach to work tasks you will easily figure out the current system, then identify and implement improvements to make the future process run more effectively. Your switched-on mindset will ensure you can easily disseminate complex ACC case information and find a logical course of action. Your communication skills, both in-person, by phone and via email will be top notch as you work alongside our team and partners.

Although the clinic is 24/7, this position can be worked during normal office hours. For the right person, we would consider anywhere between 10-40 hours per week. The role is likely to be fixed term for an employee, but we would also consider a contractor arrangement if that would suit you better. 

The role would suit someone from a GP clinic (or other medical provider) who has worked with a wide range of ACC claims, or a person who has worked directly for ACC. Previous experience working with documentation specific to ACC claims is essential so you can hit the ground running.

Me pēhea te tuku tono | How to Apply 

To apply, click the APPLY button and send your cover letter and CV.

We will review applications as they come in as we are looking for someone to start as soon as possible, so if this role is of interest to you - apply now!

If you have any questions about the position or would like to have a confidential conversation, please contact Rose McVeagh on 021 434 503.

Applicants must be living in and have the right to work in New Zealand.