Client Host Receptionist (Business Administration) - Urgent Role - Part-Time

About us

We exist to bring out the best in our clients facial appearance and help them feel great along the journey. Our highly trained cosmetic nurses perform a range of advanced skin treatments to achieve harmonious natural-looking results. Your role will help make the client experience positive at every touch point. Rated New Plymouth’s top appearance medicine clinic on Google, your caring and warm manner will uphold our values and serve our clients every step of the way.

Qualifications & experience

• Excellence and experience with customer service, communication and sales.
• Experience with computers, point of sale platforms, booking platforms and websites.
• Experience with bookkeeping, xero and spreadsheets.
• Experience and understanding of social media, content creation, photography and videography.
• Commitment to ongoing learning in a high performing team.

Tasks & responsibilities

• Friendly and considerate communication with clients, in person and via phone, social media and email.
• Providing an organised, clean and efficient working environment with our team.
• Positively directing clients towards treatment or product offerings to suit their desires.
• Keeping accurate and up-to-date client payment and clinic metric records.
• Technical execution to convey Face Therapy's values on public platforms such as social media.
• Upholding medical professionality in all aspects of the role, particularly confidentiality and privacy.

Benefits

• Be part of a supportive, inclusive and collaborative team culture.
• Paid on-the-job training plus ongoing skill development support.
• Part time flexibility of 3 or 4 days.
• Free easy parking at the clinic.
• Remuneration reviews annually.
• Modern beautiful working space with walk breaks encouraged.
• Skin benefits: Discounts on skincare and treatments.