Disability Information Administration And Advisor - Part-Time

Background

Disability Connect is an information provider for disabled people, their parents, families and whānau.  Our services are offered through a variety of media including seminars, workshops, support groups, expos, via e-bulletin, community engagement and our website. We also provide a voice for families with government and support families of disabled people through counselling/pastoral care to help them establish and maintain community networks.   

Purpose of Position

The purpose of the Information Administrator/Advisor role is pivotal to the development of the organisation, particularly in the delivery of the Board’s Strategic Plan and in supporting our team to develop and maintain key relationships. 

Responsibilities of the Role

Disability Information Administrator/Advisor:

• Attending to disability related enquiries from parents, individuals, families, and professionals.
• Updating Disability Connect database- Salesforce.
• Supporting the development of innovative information solutions.
• Developing ongoing relationships with parents, community groups and professionals.
• Contributing to information and communications on Disability Connect website and Facebook.
• Assisting with seminars and workshops (this involves occasional evening/weekend work).
• Promoting the work of Disability Connect in the Auckland community.
• Pro-active participation in delivery of the organisation’s strategic plan.
• Assisting staff with enquiries.
• Assisting staff with updating our website and Social Media collateral.
• Assisting with organising and co-ordinating events.
• Visiting schools and community organisations as agreed with CEO.
• Other duties, as can normally be expected, as directed by the CEO.

Skills and Knowledge

Essential:  

An understanding that Disability Connect’s core vision is to serve families - helping disabled people and their families to access sound, reliable, balanced information, make their own informed choices and connect with their community. 

• Knowledge and understanding of the NZ Disability Strategy
• Ability to relate well to a wide-range of people and cultures
• Ability to take initiative, be innovative and keep up with trends in web-based and social media communication techniques
• Sound organisational and self-management skills
• Sound keyboard skills and software literacy
• Effective communication skills, both written and oral
• Availability to work occasional evenings (and very occasionally weekend work)
• Good planning and time management skills with attention to detail
• Self Motivated and able to work as part of a small energetic team
• Excellent listening skills
• Empathy
• Knowledge and understanding of the disability sector 
• Have an understanding of the values underpinning Social Role Valorisation (SRV)
• Able to travel independently 

Preferred:

• Experience and understanding of the not-for-profit sector
• Tertiary Certificate or Diploma in relevant field 
• Awareness of Enabling Good Lives

Experience Required

Essential: 

• Experience of the disability sector.

Desirable:

• Previous experience of working with families of disabled children and young people
• Previous experience with project-based initiatives

Functional Working Relationships

Internal

• CEO, Disability Connect staff and Board members

External

• Families/Parents of disabled children and young people
• Ministry’s of Heath, Education, Social Development and Disabled People (Whaikaha) 
• NASC Agency- Taikura Trust
• DIAS Providers
• Individualised Funding Host agencies
• Community organisations
• Health and Disability Professionals
• Disability Service providers

Environment and Hours

• Hours per week:  15-20 hours per week 
• Days:  Mondays 9am to 2pm and at least two other days per week with occasional evening/weekend work and flexible options. 
• Reports to:  CEO
   

Professional Development

Great professional development and training opportunities come with this role.