Exceptional Jewellery Sales Consultant - Part-Time

The Village Goldsmith is more than just a jewellery store, we capture stories and craft memories. 

We are a dedicated team of international award-winning professionals, who pride ourselves on design, innovation, and our exceptional customer service. Our team are working on groundbreaking projects with some of the world's biggest diamond and jewellery companies. We created the patented Red Dot Award Winning Floeting Diamond, described by Forbes as a 'revolutionary setting'. We are a design and innovation hub based in Wellington, working with clients all over New Zealand and the world. We care about our local community and the world around us. 

We are always looking for ways to encourage and grow our team to be the best they can be. 

The Opportunity: 

We are looking for an experienced sales consultant to join us and work closely with our customers through our unique process of crafting their bespoke piece of jewellery. You will listen to their stories and help them find the perfect piece of jewellery for them. Or work with our wider team to translate these stories into ideas and sketches which will then be crafted into a piece of exquisite jewellery with genuine meaning. You will assist in the project management of the job from the first consultation through to the final presentation of the piece. 

This role is parttime, 32 hours per week, rostered days Mon, Thurs, Fri and Saturday. 

About you: 

You love sales and you love customers! You enjoy working in a team to ensure the best results. You are a naturally curious person and a problem solver, knowing just the right questions to ask so that our customers leave the store delighted with their purchase, feeling inspired and cared for every step of the way. You love jewellery! 

You will: 

• Possess creativity that enables our customers to visualise their pieces. This may be through initial design sketches created by you or the wider team, or through demonstrating our jewellery in-store and inspiring our customers! 
• Have a warm and engaging communication style that makes the customers feel listened to and understood 
• Have an energetic and motivated personality 
• Be experienced in or have a quick learning ability with digital tools such as project workflow software, social media, and email 
• Be comfortable with managing the administration of projects, both simple and complex 
• Have the ability to think on your feet 
• Possess a passion for learning about the jewellery industry to ensure you are able to answer customers' questions and ensure they feel well-informed about the pieces they are purchasing. 
• Have a team player attitude – no task is too small for you! 

If you believe you might be the rare gem we've been searching for to join the team, please apply to [email protected] with your CV and a cover letter explaining in 100 words or less "If I was a piece of jewellery, what would I be and why?" 

We look forward to hearing from you!