La Prairie Counter Manager

Ballantynes has a world-class Beauty Hall with 16 Beauty houses including flagship concepts exclusive to the South Island. We are committed to providing a service unmatched by any other beauty department in New Zealand. That’s why our people are everything to us! It's our people and the magic they perform, that brings those exceptional customer experiences to life.

Job Description

Does working for a Swiss luxury brand known for their pioneering cellular anti-aging techniques excite you?  If so, then the La Prairie Counter Manager role at Ballantynes could be the role for you.  Founded in 1978, the house of La Prairie takes inspiration from the iconic Clinique La Prairie on the shores of Lac Leman in the Swiss Alps, 

“In our quest for timeless beauty La Prairie combines groundbreaking science with precious ingredients to create the most exclusive, innovative and aspirational skincare in the world."

You will have a passion for prestigious cosmetic skincare, while also demonstrating high levels of energy and enthusiasm, coupled with the motivation and commitment to achieve sales. You will be a self-starter with a high standard of personal presentation and a desire to provide outstanding customer service. 

To support the ethos of La Prairie you will work towards maximizing the retail performance of the counter. You will have the opportunity to work with our incredible existing clients whilst working towards introducing new customers to the brand. We have a world class beauty room available for the exclusive use of La Prairie clients.

Main responsibilities 

• Achieve sales and daily goals by using La Prairie’s selling and training guidelines.
• Utilize our beauty room to enhance the customer experience and host on/off counter events. 
• Attend product training and development sessions to expand your knowledge and set yourself up for success.
• Build and maintain a loyal 'repeat business' customer base.
• Invite every customer to sit down and enjoy a skincare consultation.
• Proactively support events to generate business
• Develop and maintain good working relationships with all store-based colleagues.

To be successful you will bring:

• A passion for luxury cosmetic products and providing outstanding customer service.
• Strong retail experience and business acumen to drive sales and meet objectives.
• The ability to be a strong team player and willingness to support others across the cosmetic department.

Having a beauty therapy qualification and/or being able to speak multiple languages, would be an advantage but is not essential. 

This is a part time role, working Thursday, Friday and Saturday, 19.5 hours a week.

Applications close 4 August 2025.

Please note, we will be interviewing candidates during the application period so the role may close earlier than the end date.

Applicants must have current eligibility to work in New Zealand.