Public Area Attendant/ Houseperson

Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.

Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster.

A Public Area Attendant is responsible for the overall cleanliness and maintenance of a hotel's common areas, ensuring a high standard of appearance and guest satisfaction. This role is crucial in creating a positive first impression and maintaining a safe, sanitary environment.

Key Responsibilities:

•  Clean and maintain all public spaces, including lobbies, hallways, elevators, stairwells, public restrooms, restaurants, and event rooms. This involves sweeping, mopping, vacuuming, and dusting to ensure all areas are spotless.
• Respond promptly and courteously to guest requests, such as providing directions, retrieving lost items, or addressing cleanliness concerns.
• Assist the housekeeping team by providing support with tasks like collecting and distributing linen, removing rubbish, and restocking supplies for guest rooms.
• Participate in deep-cleaning projects and special assignments, such as cleaning carpets, polishing floors, or preparing spaces for events.
• Uphold and enforce all health, safety, and hygiene standards. This includes correctly handling cleaning chemicals, disposing of waste, and reporting any hazards or maintenance issues.

This role operates on a rotating roster working mornings, evenings, weekends, and holidays, 

Skills / Qualifications:

• Housekeeping/cleaning experience in hotels would be advantageous 

• Understanding / knowledge on chemical safety
• An understanding of how to use cleaning equipment I.E vacuums
• Good communication skills both verbal and written 
• Detail oriented 
• A good level of physical fitness is required 

Benefits:

• Free staff meal provided during shift
• Family & Friends Hotel Discounts Ongoing reward and recognition incentives and awards.
• Annual reward of a free night's accommodation at the hotel (did we say there is breakfast and dinner included?)
• Learn your Way - Access to our Accor Academy so you can Earn while you Learn!
• Work Your Way - Flexibility to ensure a work life balance!
• Incredible Accor Heartist Benefits - including discounted Food & Beverage + Accommodation Worldwide
• Accor's refer-a-friend bonus
• Accor's Parental Leave Scheme
• Access to our Employee Assistance Program

Our commitment to Diversity & Inclusion:

We are an inclusive company, and our ambition is to attract, recruit and promote diverse talent. We offer reasonable adjustments to support you. If you require an adjustment to be made during the recruitment process, you're welcome to let us know.