Senior Administrator/Receptionist - Join A Leading Company - Part-Time

Our business

We are a Chinese medicine clinic. We currently have three practitioners of traditional Chinese medicine who perform treatments using acupuncture, cupping and prescription of Chinese herbal remedies.

Position:

The position is for a senior administrator/receptionist but has the potential to develop into a management position in future. 

Overall responsibility

• Overall responsibility for making sure the clinic runs smoothly. Duties may include but are not limited to: rostering; management of practitioner diaries; ACC invoicing; providing support to the reception team.
• General reception duties including but not limited to: making appointments, taking payment, washing and folding sheets, making beds, taking and making phone calls, answering emails.

Helpful Experience:

• Office management
• Use of patient management systems
• Sharepoint
• Excel
• ACC invoicing and reconciliation
• Website management
• Payroll
• Clinic management
• Staff management

Essential Attributes:

• Strong sense of customer service
• Excellent organisational skills
• Excellent English skills (both written and oral)
• Computer proficiency
• Experience in administrative work in a busy environment
• Ability to multi-task and prioritise work

Skills and behavioural competencies

• Problem solver
• Must be able to work autonomously but know when to ask questions
• Follows procedures carefully
• Good communicator (oral, written and listening)
• Remains professional in stressful situations
• Shows initiative and forethought
• Maintains high attendance and is punctual when working
• Displays a mature responsible manne

We are looking for an experienced administrator. This is a busy and varied role. You will be working on reception but will also be responsible for various administrative tasks. The job will start with 20 hours per week and will likely increase to 30 hours within a few months. All going well, the position has the potential to become a management position in future. The successful candidate will have previous administrative experience and the ability and willingness quickly learn a wide variety of administration tasks. Problem solving skills and the ability to take initiative are important, as is the ability to follow procedures carefully. A positive attitude and great communication skills are essential.