Java Support Engineer (L2/L3) - Financial Applications

Apt Resources is seeking a Java Support Engineer with solid experience in application troubleshooting and L2/L3 support. You’ll be joining a dynamic IT support team within the banking industry, responsible for maintaining Java-based systems.

Key Responsibilities:

• Troubleshoot and resolve Java application issues.
• Monitor application performance and logs.
• Provide L2/L3 technical support and root cause analysis.
• Assist in deployments and code-level debugging.
• Coordinate with developers and DevOps for issue resolution.
• Use tools like JIRA or ServiceNow to manage tickets.
• Maintain SOPs and support documentation.

• 6 to 8 years of experience in Java development and application support.
• Strong understanding of Java-based systems and troubleshooting techniques.
• Experience with incident management and IT support workflows.
• Familiarity with tools like JIRA or ServiceNow for ticket tracking.
• Excellent communication and stakeholder coordination skills.
• Experience in banking or financial environments is a plus.

Salary: USD 2,500 - 3,000 per month