Learning and Development & Talent Management

Job Summary:

This dual role
focuses on the full employee lifecycle, from attracting and hiring the best
candidates with insurance expertise to developing their skills and fostering
their career growth within the organization. The Learning & Development and
Talent Management manager will be responsible for designing, implementing, and
evaluating learning programs tailored to the insurance industry, as well as
managing the recruitment and onboarding processes for roles across the
organization.

Responsibilities:

Talent Management:

• Develop and execute talent acquisition strategies
  specifically targeting individuals with experience and qualifications
  relevant to insurance industry.
  
• Manage the full recruitment cycle, including job
  posting, sourcing, screening, and interviewing.
  
• Utilize various sourcing channels, including online
  platforms, specific job boards, social media, networking events, industry
  conferences, and university partnerships with relevant programs.
  
• Build and maintain a strong employer brand within the
  insurance community to attract top talents in the field.
  
• Collaborate with hiring managers in various company departments
  to understand their specific needs and develop effective recruitment
  plans.
  
• Track and analyze recruitment metrics, including
  time-to-fill and cost-per-hire, to identify areas for improvement in
  attracting industry professionals.
  
• Ensure compliance with all relevant employment laws
  and regulations, including those specific to the insurance industry.
  
• Manage relationships with external recruitment
  agencies and vendors specializing in insurance industry placements.
  
• Oversee the onboarding process for new hires,
  ensuring a smooth transition into the company and providing them with the
  necessary knowledge about our specific insurance products and services.
  

Learning &
Development (L&D):

• Conduct needs assessments to identify learning and
  development gaps within the organization.
  
• Design & develop effective learning programs
  tailored to the insurance industry, including workshops, online courses,
  on-the-job training, and certifications related to all company departments.
  
• Develop and maintain training materials, including
  presentations, manuals, and job aids, focusing on insurance products,
  underwriting guidelines, claims processing, and regulatory compliance.
  Similarly, this needs to be carried out for all other functions of the
  company.
  
• Evaluate the effectiveness of learning programs and
  make recommendations for improvement, considering the specific needs of
  professionals.
  
• Stay up to date with the latest trends and best
  practices in L&D within the insurance industry.
  
• Partner with managers to identify individual
  development needs and create development plans for employees in various departments.
  
• Facilitate leadership development programs tailored
  to the insurance industry, focusing on leadership skills relevant to
  managing teams in an insurance company.
  
• Manage the training budget and track training
  expenses across company functions.
  
• Promote a culture of continuous L&D within the
  company, emphasizing the importance of staying current with insurance
  industry knowledge and regulations.
  

Requirements

Qualifications:

• Human Resources Management (preferred) or Bachelor's degree in Business Administration
  
• CIPD qualification is a plus point.
  
• Proven experience of 5 years in both
  talent management and L&D, preferably within the insurance industry.
  
• Strong understanding of recruitment and selection
  processes, including sourcing, interviewing. Understanding assessment
  techniques will be a plus point.
  
• Experience in designing training programs using
  various methodologies, with a focus on insurance and other department topics.
  
• Excellent communication, interpersonal, and
  presentation skills.
  
• Strong organizational and time management skills.
  
• Ability to work independently and as part of a team.